Surgery is a frightening ordeal for anyone, especially a young child. There is the fear of the unknown and hospitals aren’t always the warmest places. But UPMC Susquehanna Health in Williamsport, Pennsylvania, is not just any hospital. One of the nurses there proved that when she made a family’s day by showing kindness and compassion to a scared little boy.

Five-year-old Slade Thompson has had two recent surgeries. Layla Thompson, Slade’s mom, told Liftable, a section of The Western Journal, that they’ve been to multiple doctors trying to figure out why Slade walked on his toes. After many tests and being diagnosed as a severe toe walker, Slade went under the knife at the beginning of 2019 as doctors tried to resolve the condition, and for two months he had to be in a wheelchair.

The second surgery was a procedure that Thompson told Liftable would cauterize Slade’s “tonsils, adenoids and both sides of his nose.” When the surgery was through and Slade came out of his anaesthesia, all he needed was a little love.

“Kids don’t typically come out of anaesthesia very happy,” Slade’s nurse, Annie Hager, told WNEP-TV. The boy was crying and just wanted his mom. But Thompson had to wait while the nurses checked Slade’s vitals. Since she wasn’t able to comfort her son, Hager stepped in and saved the day.

“When I told him mom couldn’t be there, he asked if I would snuggle him and I said, ‘sure will,'” Hager explained. When Thompson and her fiancé arrived and saw Slade being so well-loved and cared for, they were both overcome with emotion. The boy’s mom snapped a photo of the tender moment, originally just intending it for Slade’s scrapbook, but she posted the image online and it has since gone viral.

“As a nurse, providing care is one thing, but making sure our patients are calm and comfortable matters just as much,” UPMC wrote on Facebook.